Extracted from the document of Ontario Health (dated March 27, 2020)

Common principles

  • As much as possible, fast-track employee medical accommodations through their manager and/ or Occupational Health and Safety departments.
  • Medical notes not to be required under the current circumstances. However, medical documentation may be required following the COVID-19 crisis in order to provide continued support to employees.
  • Accommodation is a shared responsibility between the employee and the organization. The goal is to address the need in a manner that most respects the employee`s dignity, including their privacy, confidentiality, comfort and autonomy, while meeting the needs of the organization in this unprecedented emergency situation.

  • individuals requesting accommodation are responsible for providing relevant information and , if required, documentation to support the accommodation request and to consider and assess all reasonable accommodation option(s) presented to him or her.
  • The duty to accommodate shall be met if an accommodation option reasonably addresses the accommodation need through modified duties or reassignment, even if it does not provide the individual with his or her preferred option or a perfect solution.
  • No front-line health care worker shall suffer any form of reprisal if he or she, in good faith, requests accommodation.

Proposed Process

  1. The concerned/ impacted employee should initiate requests for accommodation with their manager and/or Occupational Health and safety department.
  2. The employee should contact their manager to discuss their concerns. Employees are not required to disclose private or confidential information that has no bearing on the accommodation request.
  3. Managers, in consultation with their local health and safety department, should attempt to accommodate by redeploying or reassigning the employee to non-risk areas or other appropriate work.
  4. Where accommodation is not possible, employees should stay home and be able to access sick leave, federal employment insurance (EI) benefits or, if needed, other banks such as vacation or overtime banks, concistent with organizational policies and practices.
  5. At the conclusion of the COVID-19 crisis, employees receiving workplace accommodations as a result of this direction will be required to return to their normal work assignments.

File Area Header

COVID-19 HR Guidance - Workplace Accommodation for Front-Line Workers Mar272020 - final.pdf

File Area Footer